Privacy Policy
This policy explains how Water Damage Hamilton handles the personal information you provide through this website or by phone.
Information we collect
When you submit a service request or contact us, we collect the details you provide: your name, phone number, email address, property address or area, the service you are enquiring about and your message. We do not ask for financial or health information through this website.
How we use your information
Your information is used to respond to your enquiry, arrange an assessment, carry out and document restoration work, and communicate about that work. Where you have asked us to, we may share project documentation with your insurer or adjuster.
Consent
By submitting a form you consent to being contacted by phone, text or email about your request. You may withdraw consent at any time by contacting us, subject to any information we must retain for an active project or legal obligation.
Disclosure to third parties
We do not sell or rent personal information. Information may be shared with subcontractors or laboratories engaged on your project, or with your insurer at your request, and only to the extent needed for that purpose.
Retention and security
Enquiry and project records are kept only as long as needed for the purpose collected or as required by law, and reasonable safeguards are used to protect them against loss, misuse and unauthorised access.
Website analytics and cookies
This site may use standard analytics to understand aggregate traffic patterns. Any such data is used for site performance and is not used to identify individual visitors.
Access and corrections
You may request access to the personal information we hold about you, ask for corrections, or ask that it be deleted where we are not required to retain it. Contact us using the details below.
Contact us
Water Damage Hamilton, 1191 Cannon St E, Hamilton, ON L8L 2K2. Phone (289) 307-5188 or email info@waterdamagehamilton.com.